Our Urgent Care (UC) service is run on a drop-in basis, where no appointment is necessary. It is available for both enrolled and casual patients, and is open 7 days a week 8am – 8pm (excluding Christmas day).
The UC service is based on a triage scale, so that each patient is triaged by a nurse, who can then prioritise the time in which you need to be seen, based on the severity of your condition. Patients are not always seen in the order that they arrive, and wait times may be long depending on the types of issues that need to be dealt with by the doctor.
The UC service cannot provide driver’s medicals or medicals for Work and Income purposes. These are best dealt with by your registered GP.
All patients are triaged on arrival and treated according to the severity of their illness or injury. Not necessarily in order of arrival